Our Support for Home Users & Businesses
We can support you in many different ways and with many different options.
Home Support - One thing we love to do is support people at home, before looking at the services we offer, remember these topics are geared to explain the bigger picture but they work just as well on a smaller scale to help you at home. If you are not sure what you need its no bother, just pop up a quick message and we can go from there.
Bussiness Support - We work with small and medium size businesses to help you with all your IT needs, have a look through the services we offer and get in touch.
We can support you - Via a remote session, telephone, or onsite.
We offer an emergancy support where we can provide help right away, ad-hock support for those who just need a helping hand for now or on a contract giving you full support.
Contact us now for more information.
Clean Up & Upgrading
Are you fed up with your computer running slow? Let us clean it up and get it back up to speed for you.
We have tools and software to clean up your computer without it interfering with your personal data. We will run a health check and point out anything you can do to help yourself after the clean up.
A bit of upgrading could be just what your computer needs to run even better than it did before, that might be a windows upgrade or a physical upgrade of a componant.
We also offer a remote ongoing maintenance plan to keep your device running smoothly without you needing to do anything!
Do you use Windows 10 and need to upgrade - click here
This is only a snippet of information, contact us now for more information
Backup & Recovery
Is your data backed up? Are you sure? have you tried to restore your information? Its so important to make sure your backups are doing their job, keeping the right information and not taking up space with old data, its also important to check it can be restored! Just because your backing the information up dosen't mean its going to restore quick and easy. If you need your information backed up, want something put in place or checked, get in touch and lets make sure its all working for you.
There are a number of options for backups from On-Site storage, offsite backup and cloud soltions such as One Drive from Microsoft and other good solutions.
We also offer a one time backup option, this is where we take a backup of your information and save it securely should you need it. For example, one of our clients has a massive photo collection, every so offen they like us to take a one time backup and store it, just in case their normal process fails, or something is deleted by mistake and not noticed until its too late! We have the information!
This is only a snippet of information, contact us now for more information
Hardware Repairs
Something broken? No problem, we can fix all sorts of hardware. Phones, tablets, laptops, screens, towers and a lot more.
Our team has all the skills and tools to fix most issues.
We dont just look at something and say, thats old or can't be fixed, we will look into getting it fixed if its at all possible, not discared it and let it go to waste if it really dosen’t have to.
This is only a snippet of information, contact us now for more information
Office 365 & Sharepoint
Office 365 is an amazing tool and has become much more than word, Excel etc. It's a powerful tool that can replace your server and covers everything in between. Access control to information, deploying setting changes to an entire system and so much more.
However if you need the office applications, Word, Excel etc. get in touch and we can offer you some different options.
Do you use One Drive to backup your files?
Sharepoint - When One Drive isn't quite enough, have all your data in a custom built file structure where data management can be put in place for security and to allow others to collaborate. Allowing only the information you want to be shared.
We have you covered on everything you wish to do with 365.
This is only a snippet of information, contact us now for more information
Sales
Are you looking for a new PC / Laptop?
We have a range of second hand laptops that still do the job and are in good condiction.
We can also advice and provide you with a band new computer. Don't let big retailers sell you a machine that you don't need along with other items you really dont want! Come to us for advice on what you need and only that.
Contact us now for more information
Setup
Whether you need a new PC / Laptop setup or a whole new office setup, we can help you!
We have completed setups of all different shapes and sizes.
From a completely new setup where we can help with the best setup needs to update your current systems one by one or all at the same time, not a problem.
This is only a snippet of information, contact us now for more information
Networking & Cabling
A good network is vital to both home and work environments. At home there is nothing worse than the TV buffering, doing something important online or working from home and the connection just isn't good enough.
Is your network up to scratch? In a work environment it's critical to have a stable network for smooth operations and for device stability whether connected with a cable or Wi-Fi. Network security is another high priority, checking everything is secure and devices are up to date will keep you safe, old network equipment could be your downfall!
We offer a wide range of support from cat6, Fibre, Firewalls, Routers, Switches, Wireless Access Points all the way down to small hubs, we have you covered.
This is only a snippet of information, contact us now for more information
Network Monitoring
We offer managed network services keeping your infrastructure devices online. It’s crucial to have a healthy and secure network to give you the stability to do your work. Like computers, network equipment has a mini computer inside and its just as important to keep those devices up to date as well! Do you have time to go into each device and complete the updates, check firmware, patch issues? No? Leave it with us to look after all that for you.
Is your Wi-Fi a bit slow and clunky, why not upgrade to a managed device that actively helps you get the best Wi-Fi settings and optimization.
Do you have a firewall protecting the heart of your business? You should do! Contact us now to find out what business great protection we can install to look after your network and protect you.
Cyber Security & Cybers Essentials
Cyber Security is a hot topic, do you have security protocols in place? 2FA? 2 factor authentication is a tool to verify your identification to access a platform, insuring it is you who’s accessing it. It’s really important to have the right protection protocols in place. From protecting your social media and emails from being hacked, all the way up to device security, information security and access controls.
Some businesses now require "Cyber Essentials" to be in place as part of their sector.
We work with experts in this area to get you covered and cyber essentials verified.
Contact us now for more information
IT Consultancy
Would you like an independant review or another pair of eyes to look at your system or a particuar topic, we are happy to work with your current team or have a look at somthing for you and give you an honest option
Sometimes its good to have anther pair of eyes look at something and see what other options come from a converation, we have found this sparks off things that may not have been though about.
Contact us now for more information
Device Managment
Would you like everything to be up to date and running smoothly without having to lift a finger?
We offer a range of device management options keeping your system up to date remotely, this includes windows and software updates as well and making sure your computer is happy and not going to run into trouble with some of the updates that can create more harm than good, we will keep an eye on whats good for your device.
Contact us now for more information
Virus Removal & Restore to health
Has your computer started to run much slower than normal? Are you getting adverts, pop ups or odd things happening? What about a ransomware message saying "We have locked your data and want money”?
Maybe your computer has picked up something nasty, no bother, let us get you virus free and complete a full health check of your system for peace of mind and get you back on the road.
Contact us now for more information.
Email System Support
Do you need help with your email system? From home users who need a helping hand with settings, security or understanding something. Do you need a business email address setup using your business name? This gives you a lot more credibility than email addresses such as Outlook and Gmail. From businesses who are a one man band to a team of people, we've got you covered!
Whatever the setup you need for the best operation, contact us and we can help you through it.
Training
We offer ad-hoc training and group sessions.
Some of the topics we cover are:
* Microsoft Office
* Email
* An Overview of Windows 10 & 11
* Best Way Of Saving & Storing Information
* Databases & Spreadsheets
* General Information Sessions
We can create bespoke sessions for you and so much more contact us now for more information
Domain Management
We offer a range of options from getting your domain registered to completely managing it.
It’s important to keep your domain & the "behind the scenes" of your website up to date, not just the website itself!
Why not leave that task safely in our hands to keep you secure.
Contact us now for more information
Asset Management Services
Our managed services start from the setup of your device all the way though to making sure the end user can use the computer without issues.
This includes all the benefits set out under the topic "Device Management" but goes further into the management of system settings, user accounts and security. Not only updating but the overall picture of your computers whether that’s one or many we can make everything run seamlessly.
Of course we will fix it when it goes wrong but don’t allow something to go wrong when it can be management in the background whilst you work.
For more information on asset management contact us now.
Managed Anti-Virus / Malware
Let us manage your Anti-Virus and prevent those nasty’s getting in!
We offer an anti-virus solution that allows us to keep it up to date and check for any issues whilst you use your computer without having to worry.
Our solution gives us the ability to setup alerts should something odd happen and allow us to fully scan your computer, something people don’t always have time to do! It also allows us to patch any problems quickly if a new known issue comes to light.
An extra bonus for you! If you join our managed service, should something be found by one of our other clients, we can make sure your computer anti-virus has that information immediately to keep you safe!
Contact us now for more information
VHS / Tape Convertion
Do you have good old video tapes from when you were young you would like converted to DVD, USB Stick or uploaded to the cloud?
We have the tools to convert your old VHS tapes to a modern media for you to enjoy.
Contact us now for more information.
TV & Media
We can support you with the setting up of your TV or other media equipment such has sound bars, dvd players, music/camera equipment and many others.
Contact us to find out more.
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